Return and Cancellation Policy
If we’ve made any error in completing your design, we’ll gladly correct it. Just message
us, include a photo of the piece that you received, your order number and a brief
description of the issue. We’ll handle it from there.
Customized items are not returnable. These items are created just for you based on the
details that you include with your order. So, we’re unable to accept returns or offer
another item in exchange for your custom design.
Order cancellations must be made within 12 hours of the time of purchase. In order to
offer quick turn-around times for your design, we must begin work quickly. So, if you
need to cancel for any reason, please be sure to make your request within 12 hours of
the time of purchase. ❤